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Why do I see "Welcome to Nod" on my screen?

If you see "Welcome to Nod" on your screen when you are expecting your content to play it could be for a number of reasons. First look to see if there is a message in the bottom left hand corner of your screen, this message will give a hint as to why a screen may not be playing anything. 

Example 1 "No Content to Play"

There is no current content scheduled to play on this screen. This could be for a number of reasons. 

- Have there been any images or videos uploaded to the Playlist that this screen is trying to play? 

- Did you set an end date on the content on your playlist?  

- Does your Playlist start at a later time than the screen? (ie. the screen turns on at 8:00am and the Playlist only starts at 9:00am)

Example 2 "Processing Updates" or "Downloading Asset"

Your screen is currently trying to download either new settings or new assets. If the network is slow this will take longer. 

Example 3 "Attempting to Provision"

The screen is currently trying to connect with a screen that you have added in Please see the Screen Setup section for more information on the provisioning process. 

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