Priority / Severity | Response Time | Resolution Time |
High / High | TBC | TBC |
High / Medium Medium / High | TBC | TBC |
High / Low Medium / Medium Low / High | TBC | TBC |
Medium / Low Low / Medium | TBC | TBC |
Low / Low | TBC | TBC |
Priority / Severity | Response Time | Resolution Time |
High / High | TBC | TBC |
High / Medium Medium / High | TBC | TBC |
High / Low Medium / Medium Low / High | TBC | TBC |
Medium / Low Low / Medium | TBC | TBC |
Low / Low | TBC | TBC |