Premium Support - Service Level Agreement

Modified on: Mon, 9 Mar, 2020 at 5:08 PM

Priority / Severity	Response Time	Resolution Time
High / High	TBC	TBC
High / Medium Medium / High	TBC	TBC
High / Low Medium / Medium Low / High	TBC	TBC
Medium / Low Low / Medium	TBC	TBC
Low / Low	TBC	TBC